Terms of service.

You sign up, we provide Hausstack as a hosted service. You pay a monthly subscription. You use it to run your business. We work to keep it running well, secure, and improving over time.

• •You're responsible for keeping your sign-in secure and for what your team does in your account.
• •You won't use Hausstack to do illegal things, abuse customers, or violate anyone's IP.
• •If you bring a teammate on, they're bound by the role you give them. You can change or revoke access anytime.

• •We bill monthly via Stripe based on the plan you signed up for.
• •Late payment past 30 days: we suspend the account but never delete data — you can resume by paying. Past 90 days, we may cancel.
• •Refunds for whole-months unused are case-by-case. Email us — we're reasonable.

Everything you put in is yours. You can export a CSV of every entity from Settings → Data anytime. If you cancel, we keep your data accessible for 30 days, then delete it permanently within 7 days of the request. Backups age out within 30 days.

We don't claim ownership of, license, or train models on your data. See the privacy policy for specifics.

• •We aim for 99.9% uptime on the production system. Public status page at status.haussolutions.com.
• •Scheduled maintenance is announced 48 hours ahead and sticks to off-peak windows.
• •We don't guarantee bug-free software (no one can). We do guarantee responsiveness — every report gets a human reply within one business day.

Hausstack agents send messages, generate quotes, and take actions on your behalf when you turn them on. You're responsible for what goes out under your name. The Approval-mode toggle on every agent lets you require manual confirmation before any outbound action — use it while you're learning to trust them.

We never let an agent ship money out, sign contracts, or take legally binding actions without your explicit confirmation per action.

We'll do our best, but software fails. Our total liability for any claim is capped at the fees you've paid us in the prior 12 months. We're not on the hook for indirect damages (lost profits, reputation, etc.). If you're a regulated industry (healthcare, finance), the cap doesn't change the rules — talk to us first.

When we change terms in a material way, you get 30 days' notice via email and an in-app banner. Minor edits (typos, link fixes) we just publish. Either way, the changelog is at /terms-changelog.

Cancel anytime from Settings → Billing. We'll prorate the unused portion of the current month. If we end the relationship, we'll give you 60 days' notice and a clean export.

California law. Disputes go to binding arbitration in Los Angeles County unless you're a small-claims court case (those stay in court).

Questions about anything here: legal@haussolutions.com.